okebete Privacy Policy

okebete ("we", "us", "our", or "the Company") is committed to safeguarding the privacy and personal data of every individual who accesses or uses the okebete online gaming platform at okebete.net (the "Platform"). This Privacy Policy sets out in clear, straightforward terms how okebete collects, uses, stores, shares, and protects your personal information in connection with your use of our casino games, sports betting services, and related features.

This Privacy Policy applies to:

• All registered Players holding an okebete Account;
• Visitors to the okebete website who have not yet registered;
• Any individual who contacts okebete through our support channels, social media, or email.

This Policy must be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and okebete.

okebete operates primarily for the benefit of players in the Philippines and processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

For the purposes of the Data Privacy Act of 2012 and applicable data protection law, okebete is the personal information controller in respect of the personal data collected through the Platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our designated Data Protection Officer (DPO) using the details below:

We aim to acknowledge all data privacy requests within five (5) business days and to resolve them within fifteen (15) business days of receipt, in accordance with NPC guidelines.

okebete collects the following categories of personal data about you, depending on how you interact with the Platform:

okebete does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) such as racial or ethnic origin, religious beliefs, health data, or political opinions, except where strictly required by law (for example, health-related self-exclusion requests under our Responsible Gaming programme).

okebete collects personal data through the following means:

• Direct interactions: Information you provide when registering an Account, completing KYC verification, making deposits or withdrawals, contacting customer support, or completing any on-Platform form or survey.
• Automated technologies: When you visit the Platform, we automatically collect Technical Data and Usage Data through cookies, web beacons, server logs, and similar tracking technologies. Please refer to Section 8 (Cookies & Tracking) for full details.
• Third-party sources: We may receive personal data about you from identity verification service providers (for KYC purposes), payment processing partners (to confirm deposit or withdrawal status), fraud detection and anti-money laundering screening services, and, where you have given consent, social media platforms if you interact with our official channels.
• Regulatory disclosures: In some circumstances, government authorities, law enforcement agencies, or PAGCOR may share data with okebete in connection with regulatory compliance, fraud investigations, or anti-money laundering obligations. Similarly, okebete may receive data as part of cross-operator self-exclusion programmes.

okebete processes your personal data on one or more of the following lawful bases as recognised under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given freely, specific, and informed consent to the processing of your data — for example, when opting in to receive marketing communications or providing biometric data for enhanced KYC verification.
• Contractual necessity: Where processing is necessary to perform the contract between you and okebete — that is, to operate your Account, process deposits and withdrawals, settle bets, and deliver the gaming services you have requested.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to okebete — including anti-money laundering (AML) and counter-terrorism financing (CTF) record-keeping obligations, PAGCOR regulatory reporting requirements, and obligations under the Philippine Data Privacy Act.
• Legitimate interests: Where processing is necessary for okebete's legitimate business interests (or those of a third party), provided these interests are not overridden by your rights and interests. This includes fraud prevention, Platform security, responsible gaming monitoring, customer service improvement, and product analytics.

Where okebete relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

okebete uses the personal data we hold about you for the following purposes:

• Account management: To create, verify, maintain, and close your okebete Account, including processing your registration details and verifying your identity and age (minimum 21 years) as required under Philippine gaming law.
• Service delivery: To provide access to casino games, live dealer tables, sports betting markets (including PBA, NBA, UFC, and other events popular with Filipino bettors), and all other features of the Platform.
• Transaction processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph, and to maintain accurate transaction records.
• KYC and compliance: To verify your identity, age, and source of funds in accordance with PAGCOR requirements and Philippine AML/CTF legislation.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, collusion, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour, apply deposit limits or session time limits you have set, process self-exclusion requests, and proactively identify signs of problem gambling requiring intervention.
• Customer support: To respond to your queries, complaints, and data subject requests through our support channels.
• Marketing communications: Where you have opted in, to send you promotional offers, bonus notifications, and Platform news via email, SMS, or push notification. You may opt out at any time as described in Section 11.
• Platform improvement: To analyse aggregate usage patterns, test new features, and improve the overall performance and user experience of the okebete Platform.
• Legal compliance: To comply with court orders, regulatory directions from PAGCOR or the NPC, law enforcement requests, and other legal obligations applicable to okebete's operations in the Philippines.

okebete does not use your personal data for automated decision-making processes that produce legal or similarly significant effects without human oversight, except where required by our AML/CTF obligations or fraud detection systems, in which case you may request human review of any automated decision affecting your Account.

okebete does not sell your personal data. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors and e-wallet providers: GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20 infrastructure partners — to process your deposit and withdrawal transactions.
• KYC and identity verification providers: Third-party services that assist with verifying government-issued IDs, facial recognition matching, and age verification checks as required by PAGCOR and AML regulations.
• Fraud prevention and AML screening services: Specialist third-party tools used to screen transactions and player profiles against sanctions lists, politically exposed persons (PEP) registers, and known fraud databases.
• IT and infrastructure service providers: Cloud hosting, content delivery, database management, and cybersecurity service providers who process data on okebete's behalf under strict data processing agreements.
• Game content providers: Third-party casino game studios and sports data feed providers whose products are integrated into the okebete Platform may receive session or game outcome data for game integrity and audit purposes.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), Philippine law enforcement agencies, and courts of competent jurisdiction — where okebete is legally required or compelled to disclose.
• Professional advisers: Lawyers, auditors, and accountants engaged by okebete, subject to professional confidentiality obligations.

All third-party service providers with whom okebete shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than that specified by okebete.

okebete uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate, secure, and improve the Platform. The cookies we use fall into the following categories:

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

okebete retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active Account plus a minimum of five (5) years following Account closure, in compliance with PAGCOR regulatory record-keeping requirements and Philippine AML legislation.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (as amended) and PAGCOR guidelines.
• KYC documents: Retained for the duration of your Account and for five (5) years after Account closure. Original document images are securely deleted once they are no longer required for legal or regulatory purposes.
• Customer support communications: Retained for three (3) years from the date of the last communication, or longer if the matter is subject to an ongoing dispute or legal proceeding.
• Marketing preferences and opt-out records: Retained indefinitely to demonstrate compliance with your marketing consent choices and to ensure we do not contact you following an opt-out.
• Technical and usage logs: Retained for up to twelve (12) months for Platform security and performance monitoring purposes.

Where personal data is no longer required for any lawful purpose, okebete will securely delete or anonymise it in accordance with recognised data destruction standards.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data okebete holds about you:

• Right to be Informed: The right to be told what personal data we collect, how we use it, and with whom we share it — which is the purpose of this Privacy Policy.
• Right to Access: The right to request a copy of the personal data okebete holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data in your okebete Account. Many details can be updated directly through your Account settings; for others, please contact our support team.
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other lawful basis exists. Note that this right is subject to okebete's legal retention obligations described in Section 9.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another organisation where technically feasible.
• Right to Object: The right to object to processing carried out on the basis of legitimate interests — particularly for direct marketing purposes. If you object to marketing processing, we will cease processing for that purpose immediately.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe okebete has processed your personal data in violation of the Data Privacy Act. The NPC can be reached through their official channels at privacy.gov.ph.

To exercise any of the above rights, please contact our Data Protection Officer as described in Section 2. We will respond to all verifiable requests within fifteen (15) business days. We may need to verify your identity before processing certain requests to protect the security of your Account and prevent fraudulent data requests from third parties.

okebete will only send you promotional communications — including bonus offers, game launch announcements, tournament invitations, and other marketing materials — where you have given explicit consent to receive them, either during registration or subsequently through your Account settings.

You may opt out of marketing communications at any time by:

• Updating your notification preferences in the "My Account" section of the okebete Platform;
• Clicking the "unsubscribe" link included in every marketing email we send;
• Contacting our support team and requesting removal from all marketing lists.

Please allow up to five (5) business days for opt-out requests to take full effect across all communication channels. Note that opting out of marketing communications does not affect transactional communications (such as deposit confirmations, withdrawal notifications, or Account security alerts), which okebete will continue to send as they are necessary for the operation of your Account.

The okebete Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations. okebete does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory step during the registration process. If okebete discovers or has reasonable grounds to believe that an Account has been registered by an individual under 21 years of age, we will:

• Immediately suspend and permanently close the Account;
• Refund any deposits made to the payment method used, less any bonus amounts credited;
• Securely delete or anonymise the personal data associated with the Account, subject to any mandatory legal retention requirements;
• Report the matter to PAGCOR and relevant Philippine authorities as required.

If you are a parent or guardian and believe your child may have registered on the okebete Platform, please contact our support team immediately so we can take prompt remedial action.

okebete implements comprehensive technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• Transport Layer Security (TLS): All data transmitted between your device and the okebete Platform is encrypted using industry-standard TLS protocols.
• Data encryption at rest: Sensitive personal data and financial information stored in okebete's databases is encrypted using AES-256 or equivalent encryption standards.
• Access controls: Access to personal data within okebete's systems is restricted on a strict need-to-know basis, with role-based access controls, multi-factor authentication for administrative access, and full audit logging.
• Firewalls and intrusion detection: okebete's infrastructure is protected by enterprise-grade firewalls, intrusion detection systems (IDS), and continuous security monitoring.
• Regular security assessments: okebete conducts periodic vulnerability assessments and penetration tests to identify and remediate security weaknesses in the Platform.
• Staff training: All okebete personnel with access to personal data receive mandatory data privacy and security training consistent with their roles.

While okebete takes all reasonable steps to secure your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — please use a strong, unique password for your okebete Account and do not share your login credentials with anyone. Report any suspected unauthorised Account access to our support team immediately.

okebete reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements, or Platform features. The effective date at the top of this page will be updated whenever a revision is made.

Where changes are material — meaning they substantially affect how we process your personal data or the rights available to you — okebete will notify registered Players via email or in-Platform notification at least seven (7) calendar days before the revised Privacy Policy takes effect. Minor or non-material changes (such as clarifications or formatting updates) may take effect upon publication without prior notice.

Your continued use of the okebete Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use of the Platform and may close your Account as described in our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how okebete protects your personal data.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to raise a concern about how okebete has handled your personal data, please contact us through the following channels:

If you are not satisfied with okebete's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for upholding and administering the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.